SALON POLICY

 

You are one step away to your SILQ FINSH Mistdoll!

If you are yet to book your appointment please use this 'Book Nowor alternatively you can call us on 01322277655 to book your appointment in our brand new salon on Dartford High Street. Your appointment will only be secure once the deposit has been paid.

The Address is 

Silqmist Salon,

MV Barbers,

1st Floor, 20 High Street,

Dartford,

DA1 1BY.

Opening Hours:

Salon Opening Hours

Tuesday - Saturday 11 AM - 7 PM (Appointments Only)

Shop Opening Hours:

Monday - Friday 9 AM - 5 PM

Saturday 11 AM - 7 PM

(In between Holland and Barrats and The Butchers. You will see barbers called 'Memz' we are located towards the back of the shop, upstairs on the 1st floor.

We provide mobile hair services in London, Kent, Luton, Hertfordshire, Liverpool, Preston, Manchester, Birmingham, and Coventry for BRIDAL/SHOOTS ONLY.

We also provide mobile services in Lagos, Nigeria.

If in Lagos transportation fees will be sent to you via email and you will be requested to pay our stylist directly. Please email or dm us for more information.

Terms and Conditions:

Hair Delivery:

If you have ordered SILQMIST Hair then all you need to do is show up, everything will happen behind the scenes - We got you! We will need you to order your hair and book your appointment at least 10 days from the date of purchase. If you are ordering from 'INSTANT SHIP' then you can order 5 days before or give us a call. If you require an emergency appointment then please contact us.

If you are bringing your own hair, please ensure that it is with us 7 days before your appointment. If you require colouring then please drop it off 10 days before your appointment. You can drop it off or send it to us. Please ensure it has your name, date of appointment, and contact number. If for any reason we do not receive it within 7 days of your appointment, we will treat it as an emergency appointment which will come at a charge of £30 extra or your appointment will need to be rescheduled and you would lose your deposit.

You can drop off hair between 1 pm-3 pm (Monday - Friday) or send through a courier service.

Your Physical Appointment will include:

- Bleaching Knots

- Plucking the hairline

- Baby Hairs (if required)

- Installation of the wig which will involve glue (We will be using Bold Hold and Got2Be Glue)

(please advise if you have any known allergies or restrictions against the use of the products named above or any other glue or products used during installation services)

Any additional styling will be an add-on, which you can pay for on the day of your appointment.

Late Fee:

If you are running late please ensure you let us know in a timely manner.

We will give you a grace period of 10 minutes.

If later than the 10 minute grace period you will be charged £15

If you are later than 25 Minutes your appointment may be canceled or you will have to pay £20 extra.

Photos:

Our stylist may want to take pictures of the SÏLQ FINISH look and it could be featured across our social media platforms and for promotional use. If you would not like this to be taken please inform them on the day and they will respect your wishes.

Feedback:

We would love to know how our stylist has done and you may be contacted after your appointment to provide us with some feedback regarding our services, this is to assist growth and development within our team.

Covid-19 Protection:

In line with the government guidelines, our stylists will ensure that they do all they can to keep you safe and we also expect you to do the same. Our stylist will come wearing a mask/screen cover, have hand sanitizers and ensure they wash their hands frequently during the appointment as and when appropriate.

We politely ask that you follow the same procedures and wear a mask during your appointment to protect both you and our stylist.

Parking:

You can either park at Acacia Car Park, Dartford which is a pay to park area, or on any of the side roads around the high street but please read the signs as some maybe pay and display or load only.

Cancellation or Rescheduling:

If you need to reschedule your appointment we will allow one grace move as long as it is 5 days before your original appointment schedule. If you need to reschedule after the grace period, you will need to pay a new deposit of £20 to secure your booking.

If you need to cancel your appointment, please ensure you email us as soon as possible. You will sadly lose your deposit.

Styling:

And the fun bit for last, we hope you used our order system confirming your style and preference for your new Sïlq Finish. Please ensure you check if any of the services you have picked and the way you want it styled requires an add-on service.

Add ons

Curls 

Crimps

Braids

Any Cuts

(Range from £10-20)

Enjoy, we look forward to slaying you :)